The importance of developing a professional, effective and efficient tourism and hospitality sector with emphasis on good leadership and management skills has, in recent years, taken a central place at both local and global levels. The Master of Science in Tourism and Hospitality Management degree programme is designed to prepare tourism professionals for leadership in tourism and hospitality and/or similar managerial settings. The qualification focuses on building and enhancing leadership capacity in aspiring and existing leaders so as to equip them with the necessary tools to be at the forefront of the ever-changing tourism and hospitality sector.
This qualification draws on strong research and teaching traditions in the areas of management, leadership, policy, facility and service delivery improvement, international development and comparative studies anchored on tourism and hospitality.
It offers a selection of courses that recognise the global context of tourism and hospitality, the importance of culture and context in implementing sustainable tourism, and the centrality of management and leadership in the implementation of lifelong improvements in the tourism and hospitality sector.
It is aimed at tourism and hospitality professionals who are seeking to broaden their knowledge of the tourism and hospitality sector and prepare themselves for the next stage in their career, leadership and management. The qualification uses an innovative leadership model to prepare students to assume dynamic roles, leading transformative change in tourism and hospitality and focuses on the levers of improvement—how the tourism and hospitality sector creates conditions in start-up tourism and hospitality facilities and services, or transforms the existing facilities and services into top notch facilities and services. At the same time, the qualification is intensely personal, focusing on the leadership development of each participant—his or her sense of purpose and commitment, skills in working effectively with other tour operators, and courage in tackling one of the biggest challenges the tourism and hospitality sector faces today—providing the knowledge, skills and social development.
In short, this qualification offers participants the opportunity to undertake a general study of the theory and practice of tourism and hospitality management.Purpose
The purpose of this qualification is to enable participants to understand and critique theories and practices of tourism and hospitality management in the light of current research and professional experience. The integration of theory and practice is central to the qualification. The qualification is based upon current research and best practices in tourism and hospitality management. Participants are expected to read and analyse current research. The Master of Science in Tourism and Hospitality Management is solidly anchored on the following:
This qualification targets the following categories in the tourism and hospitality sector:
To be registered for the Master of Science in Tourism and Hospitality Management, the candidate must have:
The Master of Science in Tourism Hospitality is a two-year full time post graduate study qualification leading to NQF Level 9 qualification.
The study period for the qualification is:
Fulltime mode - Minimum: 2 Years; Maximum: 4 Years
Contact hours will only be given over weekends and some of the public holidays.Outcomes of the whole Qualification
The holder of this qualification is able to:
The Master of Science in Travel and Tourism qualification grants admission to Doctorate of Philosophy in Travel and Tourism or any other related PhD qualifications or any qualification at NQF Level 10.Credit Transfer
Holders of academic qualifications obtained from other educational institutions may be granted exemptions on the subjects sat for and passed. The subjects for which exemption is sought must have been sat for and passed in one sitting and the qualification must have been obtained within the last five years. The subjects for which exemption is sought must have been studied and the qualification obtained at an NQA accredited institution or equivalent. Under no circumstance shall exemptions be awarded in excess of 50% credits.Assessment
Continuous Assessment (CA) attracts 40% of the final grade. This will come from the examinable activities such as written and/or oral tests and assignments (group and/or individual), and evaluations undertaken by the student during the study period. Students must score at least 50% in each course to qualify to sit for the final examinations. This means a student whose continuous assessment mark is below 50%, fails the course.Final Examinations
The final examination counts for 60% of the overall final mark. The final examination comes at the end of the course. Unless prescribed otherwise, the standard examinations will be of three hours duration. Examiners may, in addition to written examination, test any candidate orally.Supplementary Examinations
A student who fails a course with an overall mark of 40-49% is eligible to sit for a supplementary examination.
A student who fails the project with a mark of less than 50% will be allowed one opportunity to re-submit the project three months after the publication of results. A student who fails a course with an overall mark of 39% and below will be required to repeat the same course until the course is passed. A student may not proceed from one level to the next higher level carrying more than 50% of the courses or credits.Dissertation Writing
Taken in the last year of study, dissertation writing is meant to engage students in research with a faculty member designated by student and approved by the Postgraduate School in order to generate the research necessary to complete their Masters degree Each student must complete a 20 000 – 25 000 word dissertation. The dissertation should involve original research on a topic related to the studied field. It will have a clearly defined problem statement, a review of the existing literature on the chosen topic, original evidence offered to support the dissertation, consideration of alternative rival hypothesis, and a conclusion with recommendations.
Upon completion of the research, the results are to be presented for oral defence before an examination panel. The students shall score a minimum of 50% in order to pass the dissertation.Teaching Methods/Strategies
Courses will be delivered using blended learning modalities, including lectures, online tutorials, advanced business simulations, video and audio conferencing technologies. Candidates must have access to a computer and the Internet. The teaching methods adapted for this qualification are student-centred learning methods. Emphasis will be placed upon the need for a student to read extensively in each of the courses. Each student will be mentored to appreciate that one will be expected to be responsible for one’s own learning. The role of the lecturer, therefore, is to stimulate learning and to support and guide that process.Course Outline
|Information Systems Strategy|
|Contemporary Managerial Finance|
|Strategic Marketing Management & Action Planning|
|Strategic Operations Management|
|Contemporary Tourism Studies for Emerging Destinations|
|Tourism & Hospitality Law and Ethics|
|Tourism Policy & Planning|
|Managerial Economics and Decision Making|
|Managerial Economics and Decision Making|
|Strategic Hospitality & Tourism Branding|
|Cultural Heritage Tourism Management|
|Parks & Wildlife Management|
|Conventions and Event Management|
|Applied Hospitality Operations Management|
|Electives (Choose ONE only)|
|Resort Amenity and Attraction Development|
|Sports Tourism Management|